This Privacy Policy describes how Artisan Smoke Shop collects, uses, and shares your personal information when you visit or make a purchase from artisansmokeshop.ca (the “Site”).

1. Personal Information We Collect

Device Information: When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information”.

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device, which often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
• Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information”.

Together, Device Information and Order Information are referred to as “Personal Information”.

2. How We Use Your Personal Information

• Order Fulfillment: To process and complete orders (including payment processing, shipping arrangements, and providing invoices or confirmations).
• Communication: To communicate with you regarding your orders or inquiries.
• Risk Screening: To screen for potential risk or fraud.
• Marketing: To provide information or advertisements about our products or services based on your preferences.

We use Device Information to:

• Risk and Fraud Screening: To help identify and prevent potential risk and fraud.
• Site Improvement: To improve and optimize our Site based on user interactions and analytics.

3. Sharing Your Personal Information

We share your Personal Information with third parties to assist in using your data as described:

• Shopify: We use Shopify to power our online store. For more details on how Shopify uses your Personal Information, visit Shopify Privacy Policy.
• Google Analytics: To understand how customers use the Site. More details on Google’s use of your data can be found here, and you can opt out here.

We may also share your Personal Information to comply with legal obligations, respond to legal requests, or protect our rights.

4. Behavioral Advertising

We use your Personal Information for targeted advertisements or marketing communications. For more on targeted advertising, visit the Network Advertising Initiative. You can opt out of targeted advertising via the following links:

• Facebook: Ad Settings
• Google: Ad Settings
• Bing: Personalized Ads
• Digital Advertising Alliance: Opt-Out Portal

5. Do Not Track

We do not alter our data collection practices in response to Do Not Track signals from your browser.

6. Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, contact us using the information below. Your information will be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

We retain Order Information for our records unless you request deletion.

8. Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

9. Minors

The Site is not intended for individuals under the age of 19.

10. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

• Email: [email protected]

• Mail: Artisan Smoke Shop
  2749 Main Street,
  Vancouver, BC
  Canada

  Or

  Artisan Smoke Shop
  2265 Kingsway,
  Vancouver, BC
  Canada

Thank you for visiting Artisan Smoke Shop.